All Systems Operational
Arcot for Issuers (AfI) Operational
Secure2 Operational
Secure4 Operational
Secure5 Operational
Secure7 Operational
SecureT Operational
SecureF Operational
Risk Analytics Operational
Arcot for Digital Banking (AfDB) Operational
Arcot for Merchants (AfM) Operational
Messaging Service Operational
AMDS Operational
Data Exchange Operational
DUT Web-API Operational
DES Operational
DUT Server Operational
RDC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 7, 2021

No incidents reported today.

Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021
Resolved - Arcot confirms to have noticed a spike in transaction failures recently. Our internal teams have taken a note of this event and are further investigating the details for the same. We confirm that at present, there are no issues noticed with our transaction processing.

We are closely monitoring the transaction health as well and if you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here.
Dec 4, 14:43 UTC
Resolved - Arcot confirms to have noticed spike in transaction processing between 08:05 GMT to 08:20 GMT. Our internal teams have taken a note of this event and are further investigating the details for the same. We confirm that at present , there are no issues noticed with our transaction processing.

We are closely monitoring the transaction health as well and If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here.
Dec 4, 08:46 UTC
Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021
Resolved - We confirm that the services and transaction health continues to be stable and with this update we confirm that the incident stands resolved.

If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here .
Nov 27, 06:09 UTC
Monitoring - We can confirm that services have been stable and transactions for 3DS 1.0.2 and EMV3DS are getting proceed as normal. We confirm recovery since 0524 GMT. At this point we are closely monitoring the transaction health and we shall get back to you with further updates soon.
Nov 27, 05:36 UTC
Identified - We have identified the problem to be an internal network component that is experiencing issues. Our team is currently working to remedy the situation. We will provide our next update in 30 minutes.
Nov 27, 04:55 UTC
Update - Our internal team is engaged resolving the problem. We continue to experience minor degradation to EMV3DS and 3DS 1.0 success rates. Our next update will be provided in 30 minutes.
Nov 27, 04:19 UTC
Investigating - We are noticing a partial impact to transactions resulting in an Unavailable status. Our teams are currently investigating the issue; we will provide our next update in 30 minutes.
Nov 27, 03:37 UTC
Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.