Arcot Status

Arcot

HISTORY

All Systems Operational

Arcot for Issuers (AfI) Operational

Secure2 Operational

Secure4 Operational

Secure5 Operational

Secure7 Operational

SecureT Operational

SecureF Operational

Risk Analytics Operational

Arcot for Digital Banking (AfDB) Operational

Arcot for Merchants (AfM) Operational

Messaging Service Operational

AMDS Operational

Data Exchange Operational

DUT Web-API Operational

DES Operational

DUT Server Operational

RDC Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 27, 2021

No incidents reported today.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

Arcot Planned Maintenance February 2021

Completed - The scheduled maintenance has been completed.
Feb 21, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 01:01 UTC

Scheduled - Arcot will be performing planned maintenance activity between 0100 GMT and 0700 GMT, 21 February 2021.
During this time, teams will be performing standard patching activity for the Payment Security DNS servers and Operating System (OS) in production to keep the systems up-to-date in terms of security and performance policies.

No impact is expected to Arcot services in this maintenance window. Teams shall be closely monitoring service performance during this period.
Feb 9, 01:33 UTC

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

Spike in FM0000001 errors for AfDB - Resolved

Resolved - Our internal team was able to take recovery measures and we confirm that the issue was resolved completely at 13:34 GMT. Our teams are closely monitoring the transaction health at this point and with this update, we confirm that the incident stands resolved.

If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here.
Feb 13, 13:49 UTC

Investigating - Our internal team has noticed a spike in FM0000001 errors for AfDB. Our internal team is working to resolve the problem. We shall get back to you with an update by 14:00 GMT.
Feb 13, 13:42 UTC

This page is for notification purposes only and does not relate to Service Level Agreements (SLA).