All Systems Operational
Arcot for Issuers (AfI) Operational
Secure2 Operational
Secure4 Operational
Secure5 Operational
Secure7 Operational
SecureT Operational
SecureF Operational
Risk Analytics Operational
Arcot for Digital Banking (AfDB) Operational
Arcot for Merchants (AfM) Operational
Messaging Service Operational
AMDS Operational
Data Exchange Operational
DUT Web-API Operational
DES Operational
DUT Server Operational
RDC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 27, 2021

No incidents reported today.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021
Completed - The scheduled maintenance has been completed.
Feb 21, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 01:01 UTC
Scheduled - Arcot will be performing planned maintenance activity between 0100 GMT and 0700 GMT, 21 February 2021.
During this time, teams will be performing standard patching activity for the Payment Security DNS servers and Operating System (OS) in production to keep the systems up-to-date in terms of security and performance policies.

No impact is expected to Arcot services in this maintenance window. Teams shall be closely monitoring service performance during this period.
Feb 9, 01:33 UTC
Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021
Resolved - Our internal team was able to take recovery measures and we confirm that the issue was resolved completely at 13:34 GMT. Our teams are closely monitoring the transaction health at this point and with this update, we confirm that the incident stands resolved.

If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here.
Feb 13, 13:49 UTC
Investigating - Our internal team has noticed a spike in FM0000001 errors for AfDB. Our internal team is working to resolve the problem. We shall get back to you with an update by 14:00 GMT.
Feb 13, 13:42 UTC