Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 17, 2021 - 00:00 UTC
Arcot will be performing planned maintenance activity between 0000-0800 GMT, 17 October 2021. The previously published window has been extended to accommodate additional work involved in provisioning additional capacity and tuning the system for optimal performance during the peak holiday shopping season.
During this time, teams will be performing upgrades of our storage devices, database maintenance and deploying software updates for critical infrastructure components.
Given the nature of the work, there may be intermittent impact to transactions between 0000-0230 GMT, and so this maintenance window has been planned during the lowest transaction volumes for our global customers.
Teams shall be closely monitoring service performance during this period.
Posted Oct 06, 2021 - 10:43 UTC
This scheduled maintenance affected: Arcot for Issuers (AfI) (Secure2, Secure4, Secure5, Secure7, SecureT, SecureF, Risk Analytics) and Arcot for Digital Banking (AfDB).