Service Status Migration to new platform on June 6, 2022
Scheduled for Jun 6, 08:00 - 09:00 UTC
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Scheduled
Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today and thousands of subscribers, our existing platform has outgrown the demand.
We are therefore excited to share that on June 6, 2022, we are migrating Arcot to our new Unified Service Status platform. Some of the highlights include a single website; single subscription workflow; and an improved user experience. For further details click here.
Action required
Broadcom will automatically migrate your existing subscription(s) from the previous platform to the new platform.
You will need to ensure that you bookmark https://status.broadcom.com as this will now be the single URL that will be used. However, https://status.arcot.com will redirect permanently to the Arcot specific page. You should also consider whitelisting the notification email, service.status@broadcom.com.
All SMS notifications will come from a single number +1 123 456 789.
Schedule
Start time: June 6, 2022 at 08:00 GMT
End time: June 6, 2022 at 09:00 GMT
We are therefore excited to share that on June 6, 2022, we are migrating Arcot to our new Unified Service Status platform. Some of the highlights include a single website; single subscription workflow; and an improved user experience. For further details click here.
Action required
Broadcom will automatically migrate your existing subscription(s) from the previous platform to the new platform.
You will need to ensure that you bookmark https://status.broadcom.com as this will now be the single URL that will be used. However, https://status.arcot.com will redirect permanently to the Arcot specific page. You should also consider whitelisting the notification email, service.status@broadcom.com.
All SMS notifications will come from a single number +1 123 456 789.
Schedule
This scheduled maintenance affects: Data Exchange (DUT Web-API, DES, DUT Server, RDC), Messaging Service (AMDS), Arcot for Issuers (AfI) (Secure2, Secure4, Secure5, Secure7, SecureT, SecureF, Risk Analytics), and Arcot for Digital Banking (AfDB), Arcot for Merchants (AfM).