Service Status Migration to new platform on June 6, 2022. Learn more.
Service Status Migration to new platform on June 6, 2022
Scheduled for Jun 6, 08:00 - 09:00 UTC
Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today and thousands of subscribers, our existing platform has outgrown the demand.

We are therefore excited to share that on June 6, 2022, we are migrating Arcot to our new Unified Service Status platform. Some of the highlights include a single website; single subscription workflow; and an improved user experience. For further details click here.

Action required
Broadcom will automatically migrate your existing subscription(s) from the previous platform to the new platform.

You will need to ensure that you bookmark as this will now be the single URL that will be used. However, will redirect permanently to the Arcot specific page. You should also consider whitelisting the notification email,

All SMS notifications will come from a single number +1 123 456 789.

  • Start time: June 6, 2022 at 08:00 GMT
  • End time: June 6, 2022 at 09:00 GMT
  • Posted May 11, 2022 - 10:12 UTC
    This scheduled maintenance affects: Data Exchange (DUT Web-API, DES, DUT Server, RDC), Messaging Service (AMDS), Arcot for Issuers (AfI) (Secure2, Secure4, Secure5, Secure7, SecureT, SecureF, Risk Analytics), and Arcot for Digital Banking (AfDB), Arcot for Merchants (AfM).